pnl7 Privacy Policy

1. Introduction and Scope

pnl7 ("pnl7", "we", "us", "our") is committed to protecting the personal data and privacy of every Filipino player and website visitor who interacts with the pnl7 platform at pnl7.net. This Privacy Policy ("Policy") describes in detail how pnl7 collects, uses, stores, shares, and protects your personal data, and sets out the rights available to you as a data subject under Philippine law.

This Policy applies to:

• All registered pnl7 account holders, regardless of their location within the Philippines;
• All visitors to the pnl7.net website, including those who have not yet registered an account;
• Individuals who contact pnl7 through support channels, including live chat and email;
• All personal data collected through the pnl7 platform, website, and associated services.

This Policy should be read in conjunction with the pnl7 Terms & Conditions, which govern your overall use of the pnl7 platform.

2. Data Controller Information

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), pnl7 is the data controller responsible for your personal data collected through pnl7.net. pnl7 operates under PAGCOR regulatory oversight and processes player data in accordance with applicable Philippine privacy and gaming regulations.

pnl7 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy law. You may contact the DPO at any time regarding data privacy matters using the contact details provided in Section 15 of this Policy.

3. Personal Data We Collect

3.1 Registration and Identity Data

When you create a pnl7 account, we collect the personal information necessary to establish and verify your identity, including:

• Full legal name as it appears on your government-issued ID;
• Date of birth (used to confirm you meet the 21+ age requirement);
• Residential address, including barangay, city or municipality, province, and postal code;
• Email address and mobile phone number;
• Username and encrypted password;
• Nationality and citizenship information where required for regulatory compliance.

3.2 Identity Verification (KYC) Data

To comply with PAGCOR requirements and Philippine anti-money laundering regulations, pnl7 collects identity verification documents, which may include:

• Copies of government-issued photo identification such as a Philippine National ID, passport, driver's licence, SSS card, or UMID card;
• Proof of residential address such as a utility bill, bank statement, or barangay certificate dated within the last three months;
• Source-of-funds documentation for large transactions where required by AML policy;
• Selfie or liveness verification images for biometric identity confirmation.

3.3 Financial and Transaction Data

pnl7 collects data related to your financial transactions on the platform, including:

• Deposit and withdrawal amounts, dates, and methods (e.g., GCash, Maya, BPI, BDO);
• Payment account references (e.g., GCash mobile number, bank account last four digits) — never full payment credentials;
• Transaction history, account balance records, and bonus transaction logs;
• Betting and gaming activity records including game types, bet amounts, and outcomes.

3.4 Technical and Usage Data

When you access the pnl7 website or platform, we automatically collect certain technical data, including:

• IP address and approximate geolocation derived from IP;
• Device type, operating system, and browser type and version;
• Session duration, pages visited, and features accessed;
• Referring URLs and navigation paths through the pnl7 platform;
• Cookie and tracking data as described in Section 10 of this Policy.

3.5 Communications Data

When you contact pnl7 through support channels, we retain records of those communications, including live chat transcripts, support ticket content, and any attachments you provide. These records are used to resolve your query, maintain service quality, and fulfil our regulatory recordkeeping obligations.

4. How We Collect Your Data

pnl7 collects your personal data through the following methods:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or update your account settings;
• Automatically — through cookies, web beacons, server logs, and similar tracking technologies when you visit or use the pnl7 platform;
• From third-party verification providers — identity verification and fraud detection services that assist pnl7 in confirming your identity and assessing risk in compliance with PAGCOR and AML requirements;
• From payment service providers — transaction confirmation data from GCash, Maya, BPI, BDO, Metrobank, and other payment channels used on the platform;
• From PAGCOR and other regulatory authorities — where required by law or regulatory directive.

5. How We Use Your Data

pnl7 uses the personal data we collect for the following purposes:

pnl7 will not use your personal data for any purpose that is incompatible with the purposes listed above without obtaining your prior consent or as otherwise required by Philippine law.

6. Legal Bases for Processing

Under the Philippine Data Privacy Act, pnl7 must have a lawful basis for each personal data processing activity. The legal bases on which pnl7 relies are as follows:

• Contractual necessity: Processing required to fulfil our obligations under the pnl7 Terms & Conditions, including account management, payment processing, and customer support;
• Legal obligation: Processing required to comply with PAGCOR regulations, AML laws, the Philippine Data Privacy Act, and other applicable Philippine laws and regulatory directives;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where those interests are not overridden by your data protection rights;
• Consent: Processing for optional purposes such as marketing communications and certain cookie-based tracking, where your explicit, informed consent has been obtained and can be withdrawn at any time.

7. Data Sharing and Disclosure

7.1 Service Providers

pnl7 shares personal data with carefully selected third-party service providers who assist us in operating the pnl7 platform. These providers are contractually bound to process your data only in accordance with pnl7's instructions and this Privacy Policy, and may not use your data for their own purposes. Categories of service providers include:

• KYC and identity verification providers;
• Payment processing partners (GCash, Maya, BPI, BDO, Metrobank, and others);
• Fraud detection and AML compliance technology providers;
• Cloud infrastructure and data hosting providers;
• Customer support platform providers;
• Game content providers licensed to operate on the pnl7 platform.

7.2 Regulatory Authorities

pnl7 is required by law to share certain player and transaction data with PAGCOR and other competent Philippine regulatory and law enforcement authorities when requested pursuant to a valid legal order, warrant, or regulatory directive. pnl7 will notify affected players of such disclosures where permitted by law to do so.

7.3 No Sale of Personal Data

pnl7 does not sell, rent, lease, or otherwise transfer your personal data to unaffiliated third parties for their own commercial purposes. Any data sharing arrangement entered into by pnl7 is for the sole purpose of operating and improving the pnl7 platform and fulfilling our regulatory obligations.

8. International Data Transfers

In some cases, pnl7 may transfer your personal data to service providers or infrastructure located outside the Philippines. Where such transfers occur, pnl7 ensures that adequate safeguards are in place to protect your data in accordance with the Philippine Data Privacy Act, including:

• Contractual clauses that impose data protection obligations on the recipient equivalent to those required under Philippine law;
• Transfer only to jurisdictions with data protection laws recognised as adequate by the National Privacy Commission of the Philippines;
• Assessment and documentation of transfer risks prior to initiating any cross-border data flow.

You may request details of the specific safeguards applicable to any international transfer of your personal data by contacting the pnl7 Data Protection Officer.

9. Data Retention

pnl7 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory requirements. The following general retention periods apply:

• Account and KYC data: Retained for the duration of your account plus a minimum of five (5) years following account closure, in accordance with PAGCOR and AML recordkeeping requirements;
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction;
• Communications and support data: Retained for up to three (3) years from the date of the last communication;
• Technical and usage data: Retained for up to twenty-four (24) months from collection, unless retained longer for security or fraud investigation purposes;
• Marketing preferences and consent records: Retained for the duration of your account or until you withdraw consent, whichever is earlier.

Upon expiry of the applicable retention period, pnl7 will securely delete or anonymise your personal data. Where anonymisation is applied, the resulting data no longer constitutes personal data and may be retained indefinitely for analytical purposes.

10. Cookies and Tracking Technologies

10.1 Types of Cookies Used

pnl7 uses cookies and similar tracking technologies on the pnl7.net website to provide, secure, and improve the platform. The categories of cookies we use are:

• Strictly necessary cookies: Essential for the platform to function, including session authentication, security tokens, and load balancing. These cannot be disabled without affecting platform functionality;
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience on pnl7;
• Analytics cookies: Collect anonymised data about how players use pnl7 to help us identify improvements and measure platform performance;
• Marketing cookies: Used only with your consent to deliver relevant promotional content. You may opt out of marketing cookies at any time via your account settings.

10.2 Managing Cookies

You can manage your cookie preferences through the pnl7 cookie settings panel available on the website. You may also configure your browser to block or delete cookies, though doing so may affect the functionality of certain pnl7 platform features. Disabling strictly necessary cookies may prevent you from accessing your account.

11. Security Measures

pnl7 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and pnl7 servers;
• Encryption of sensitive data at rest, including payment references and identity documents;
• Role-based access controls limiting pnl7 staff access to personal data on a strict need-to-know basis;
• Multi-factor authentication for all internal pnl7 administrative systems;
• Regular independent security audits and penetration testing of the pnl7 platform;
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with the National Privacy Commission's breach notification requirements.

While pnl7 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your own pnl7 account credentials as described in the Terms & Conditions.

12. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by pnl7:

• Right to be informed: You have the right to be informed about how your personal data is collected and processed — which is the purpose of this Privacy Policy;
• Right of access: You may request a copy of the personal data pnl7 holds about you, including information about how it is processed;
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: In certain circumstances, you may request that pnl7 delete your personal data, subject to our legal and regulatory retention obligations;
• Right to object: You may object to certain forms of processing, including processing for direct marketing purposes;
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe pnl7 has not handled your personal data in compliance with the Data Privacy Act.

To exercise any of these rights, please contact the pnl7 Data Protection Officer using the details in Section 15. pnl7 will respond to all verified data subject requests within thirty (30) calendar days, or within the extended timeframe permitted by the National Privacy Commission where requests are complex or numerous.

13. Children and Minors

pnl7 is strictly an adults-only platform. The pnl7 platform is not directed at, designed for, or intended to be used by individuals under the age of 21 years, in accordance with Philippine gaming law and PAGCOR regulations. pnl7 does not knowingly collect personal data from persons under 21 years of age.

If pnl7 becomes aware that personal data has been collected from a person under 21, the associated account will be immediately suspended, the data will be deleted as promptly as technically possible, and any deposited funds will be returned to the originating payment method. If you believe pnl7 may have inadvertently collected data from a minor, please contact us immediately using the details in Section 15.

14. Changes to This Policy

pnl7 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, pnl7 will notify registered players by email to their registered address and/or through a prominent notice on the pnl7 platform prior to the changes taking effect.

The date of the most recent update is displayed at the top of this document. Your continued use of the pnl7 platform following notification of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the updated Policy, you must stop using the pnl7 platform and request account closure in accordance with the Terms & Conditions.

15. Contact and Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pnl7 handles your personal data, please contact the pnl7 Data Protection Officer through the following channel:

• Email: [email protected] — please include "Data Privacy Request" in the subject line
• Live Chat: Available 24/7 via the chat widget within the pnl7 platform

pnl7 aims to acknowledge all privacy-related enquiries within one (1) Philippine business day and to resolve requests within thirty (30) calendar days. Where a request cannot be fulfilled, pnl7 will provide a written explanation of the reasons within the same timeframe.

If you are not satisfied with pnl7's response to a privacy complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, which is the supervisory authority for data protection matters in the Philippines.